Questions about a loan request, a page on this site, or anything in between — here is every way to reach Allstar Lending, and which one gets the fastest answer for which kind of question.
Ways to Reach Us
Email: [email protected] — best for anything with details worth writing down: questions about the site, corrections to a guide, privacy requests, or partnership inquiries. We answer within one business day.
Phone: (888) 295-0662 — best for questions about how the request process works. Support hours are Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern.
Mail: Allstar Lending, 9091 Brookside Boulevard, Suite 515, Hartford, CT 06106.
Questions About an Active Loan
One important routing note: once you accept a lender's offer, your agreement — and your account — is with that lender directly. Questions about a payment, a due date, a payoff amount, or a statement go to the lender's own customer service, listed on your loan agreement and its payment portal. We can explain how the process works in general, but we cannot see or change an individual loan account, because we never hold one.
Press, Partnerships & Corrections
Journalists and researchers are welcome to quote any guide on this site with attribution. Lenders interested in the network, and site owners interested in partnership, can write to [email protected] with the subject line “Partnership.” If you spot an error in any article, the same inbox with the subject “Correction” reaches the editorial team directly — we fix verified errors quickly and note the fix on the page.